Frequently Asked Questions
Everything you need to know about Black Ninja Design gear.
What is the typical shipping timeframe?
All orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping may take 7-14 business days depending on your location.
How do I know which size will fit me best?
We provide a detailed size guide on each product page. Our designs often feature a modern, athletic fit; if you prefer a looser style, we recommend sizing up.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items in their original packaging. Simply contact our support team to initiate a return or exchange.
Are your materials sustainably sourced?
At Black Ninja Design, we prioritize high-quality, durable fabrics. We are committed to ethical manufacturing processes and are actively increasing the use of organic cotton and recycled polyesters in our collections.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible installment plans through Shop Pay and Klarna.
How should I care for my Black Ninja apparel?
To preserve the integrity of the prints and fabric, we recommend washing your garments inside out in cold water and hanging them to dry. Avoid using bleach or ironing directly on the graphics.